LOOKING AT KNOWLEDGE IN THREE DIMENSIONS An Holistic Approach to DSS Through Knowledge Management

Approaches to knowledge management have included the classification of knowledge along different dimensions. Such classifications are useful in acknowledging the varied nature of what we understand as ‘knowledge’. In this paper, we seek to explore additional dimensions along which knowledge can be described, inspired by views of human mental activity from psychology and neurology. Implications for the scope of decision problems and the tools and techniques we use to solve them in a knowledge management paradigm are “There can be no knowledge without emotion. We may be aware of a truth, yet until we have felt its force, it is not ours. To the cognition of the brain must be added the experience of the soul.” Arnold Bennett (1867-1931)